If you leave a message or send a text after hours, they will be returned next business day. If we are out of the office it will be on our voicemail, please listen to the voicemail for those updates.
Address
Columbia TN 38401
Office Hours
Monday-Friday
8 a.m. - 5 p.m.
Shipping outside the Continental United States - we will call you to adjust your shipping a mount.
All Sales Are Final and there are No Refunds. Thank you for your patience and understanding
***Processing - Processing time fluctuates based on order volume and will take longer during busy periods. There is no set time on completing your order, if we have to build your bit be prepared for a wait, just because you find the bit your wanting to order on the website, it does not mean it is in stock and ready to ship. Wait times for bits that have to be built can vary from 3-10 weeks or longer, depending on order volume!!! You are welcome to check availability, before you order, during business hours, Monday- Friday 8:30am-3:30pm CST, via phone call or text only. 615-400-3617 NO EMAILS… Also, for those that are wanting to check order status…. Please be aware that each bit takes a different amount of time to build. When we have to build bits, they are built in the order we receive them. If you have to check the order status please follow the same guide lines mentioned above.
William & Gina Crutcher
L&W Bits was started by William Crutcher over 25 years ago. All of our bits are hand crafted by William. Our high quality stainless steel arrives in straight rods which then have to be cut and hand bent to build each individual bit. We roll and cut our own rings and also bore all of our tubing. We use solid brass hardware and the best quality nylon and leather available.
About us- William and Gina have been married since 2007 and have three children- Anna, Emily and John Thomas. We have competed at all levels as a family. William has ridden and trained horses most of his life. He owned and operated a machine shop prior to starting the bit company which gave him great knowledge for his craftmanship. Gina handles all of the office duties along with processing and shipping the orders. When not working or riding… you can most likely find us at the beach.” For I know the plans I have for you, declares the Lord. Plans to prosper and not harm you, plans to give you hope and a Future.” Jeremiah 29:11
